Corey is a Contact Centre Solution Design Specialist, with over 10 years of experience in multi-channel contact centre solutions

Key Benefits

•  Over 15 years of Software Engineering experience
•  Over 10 years of Contact Centre Technical Consulting and Solution Design experience with a variety of solutions
•  Experienced with Cisco CallManager, Nortel, Avaya (Lucent), Aspect and Ericsson PBX/ACD Systems
•  Trained and experienced with the design and deployment of complex multi-site solutions using Cisco ICM and IPCC products (Hosted, Enterprise and Express versions)
•  Genesys Certified Engineer

Capabilities

Corey has worked on numerous call centre projects throughout Asia Pacific, both directly and in a consulting role. His experience extends to both TDM (traditional telephone) and IP Contact Centre Solutions.

Copyright © 2006 DZ Macrotronics Pty Ltd
Last modified: 10/26/06